Portal support

Contact Cheerleaders

Questions about your profile, a gig, a recruiting profile or billing? Send a message and a real person replies within one business day.

Email us

Write to portal support

Tell us which account you use (athlete, parent, business or college coach) and what happened. For a problem with a page, a screenshot helps us fix it faster. A real person reads every message and replies within one business day.

[email protected]

We reply within one business day.

Profiles

Editing your athlete or coach profile, photos and skills video, Athlete Pro, or removing a profile. Parents can ask about recruiting profiles for athletes under 18.

Gigs

Posting an offer, applying, or a question about an open gig. Paid gigs are for athletes 18 and over. See open gigs.

Billing

Business plans, Athlete Pro, invoices and cancellations. You can manage your subscription yourself from your account settings. See pricing.

College coaches

Verifying your .edu email or access to recruiting profiles. How it works for coaches.

Safety reports

Report a profile, a message or a gig

Anything that looks unsafe, especially contact aimed at an athlete under 18, goes to the top of the queue. Email us with a link to the profile, gig or message and what happened.

Businesses can never book or contact athletes under 18
Recruiting profiles of minors are run by a parent
Only verified college coaches can see them

Read our safety rules

Before you write

Many answers are already in the FAQ and on how it works.

Response time

< 1 business day

Real people, not a ticket queue. Safety reports are handled first.