Terms of Service

1. The service

Cheerleaders (cheerleaders.io) is a portal for cheer athletes. Athletes build profiles, businesses and organizers post paid gigs for athletes 18 and over (event performances, brand campaigns and UGC, ambassador work, NIL deals, choreography, private lessons and clinics), and parents run college recruiting profiles for athletes under 18 that only verified college coaches can see. "We" and "us" means the operator of cheerleaders.io; "you" means the person or organization holding the account.

2. Accounts and roles

• You choose a role when you join: athlete, parent, business or college coach. You must give true information about yourself, including your date of birth.
• Athletes 18 and over open their own account. An athlete under 18 cannot open an account; a parent or guardian creates and runs the recruiting profile and gives consent for it. Children under 13 cannot use the portal.
• College coaches are verified with a college email address. Access to recruiting profiles is personal and may not be shared.
• You are responsible for your email account, because we send confirmation and password reset codes to it, and for what happens under your account.

3. Gigs

• Every gig is for athletes 18 and over. Businesses may not invite, contact or book anyone under 18, and the portal blocks it.
• A gig must state what the work is, where and when it happens and what it pays. Offers must be lawful, sports related and free of adult or sexual content.
• The agreement for a gig is made between the business and the athlete. We are not a party to it, do not employ athletes and do not collect gig pay. Businesses are responsible for paying athletes as agreed and for any permits, insurance and tax obligations of their event.
• Athletes are responsible for accepting only gigs they can do safely and for following the rules of their school, team and governing body, including NIL rules.

4. Plans and billing

• Athlete profiles, parent recruiting profiles and college coach access are free. Paid plans (Athlete Pro, Recruiting Pro and the business plans) are subscriptions billed in USD, monthly or yearly, at the prices shown on the pricing page when you subscribe.
• You can cancel any time in Billing in your account. The plan stays active until the end of the period you already paid for and does not renew after that.
• Payments are final and partial months or years are not refunded. The three narrow cases in which a charge is returned, and how to ask, are set out in our refund policy, which forms part of these terms.
• If a payment fails we retry and email you. If it keeps failing, the plan ends and the account returns to the free features.
• Price changes never apply mid period; we email subscribers at least 30 days before a price change takes effect.

5. Acceptable use

Do not misuse the portal. That includes: false profiles or false ages, contacting or trying to contact athletes under 18, offers that are not what they say, harassing or abusive messages, photos that are not sports photos, collecting athlete data for anything other than the gig or recruiting purpose, scraping, reselling access, spam and interfering with the portal. We may remove content and suspend accounts that break these rules; for serious violations, especially anything that puts a minor at risk, we terminate without notice and may report it to the authorities. You can report a profile, gig or message on the safety page.

6. Your content

You own what you post: profile text, photos, videos and gig offers. You grant us the limited license needed to store, check and display that content on the portal to the people allowed to see it, and nothing more. You confirm you have the right to post it, including the consent of people shown in photos and videos. We may reject or remove content that breaks these terms. How we handle personal data is described in the privacy policy.

7. Availability

We work to keep the portal available around the clock. The service is provided "as is"; we do not promise uninterrupted availability.

8. Limitation of liability

To the fullest extent the law allows, our total liability for any claim arising from the portal is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect damages such as lost profits, or for the conduct of other users, including what happens at a gig, which is the responsibility of the business and the athlete who agreed to it.

9. Termination

You can stop using the portal and cancel at any time. We can suspend or terminate accounts that violate these terms, fail to pay or expose the portal or its users to risk. After termination your data is handled as described in the privacy policy.

10. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law rules. Disputes will be resolved in the state or federal courts located in Delaware, and both sides consent to that venue.

11. Changes to these terms

If we change these terms, we will post the new version here and update the date above. For meaningful changes we will email account holders at least 30 days before the change applies. Continuing to use the portal after that date means you accept the new terms.

Renewals and failed payments. Your subscription renews automatically until you cancel it. When a new billing period begins, access for that whole period is granted and the payment for it is due. If the charge does not go through, the payment remains due and we retry it. Cancelling after a new period has begun only switches off later renewals; it does not cancel the payment for the period that has already started. Such a renewal charge is not refundable, and your access continues until the end of that paid period. The fee is for access to the service for the period, not for using it, so not having used the service is not a ground for a refund.

12. Contact

Questions about these terms? Email [email protected] or visit our contact page.